Hygeia Mobile 2.3.32

We have redesigned the way in which you engage with your HMO with the introduction of our Hygeia Mobile App. Through this innovative application, you gain access to an array of features that promote seamless interaction.

Key Features:

• Eligibility & Accessibility
  • Determine promptly whether you qualify for healthcare access before visiting a hospital.
  • Discover the benefits covered under your plan, including any limitations.
  • Real-time search functionality within our Provider directory, enabling you to locate the nearest hospitals along with their addresses.
  • One-click accessibility to contact our Customer Care or send us an email, eliminating the need to memorize our contact details.
  • Create an electronic ID card (e-ID) that can be presented at the hospital in lieu of your physical card.

• Provider Accountability
  • Report incidents at hospital facilities if you encounter substandard service quality or negative experiences.
  • Rate hospitals based on your interactions to assist us in identifying providers meeting expectations and those requiring sanctions or blacklisting.

• Health & Wellness
  • Utilize the BMI calculator for essential weight-related information.
  • Receive personalized health advice and useful well-being insights.
  • Review your utilization history to gauge how frequently you visit healthcare facilities.

• Provider Access
  • Verify your eligibility to visit specific providers to steer clear of being turned away at hospitals.